Terms and Conditions (AGB)
General Terms and Conditions of Duowin Didactic GmbH
1. Scope
These general terms and conditions apply to all events, training courses and seminars of the organiser. They apply to consumers and businesses, unless a distinction is made in the respective clause.
2. Registration and conclusion of contract
Registration can be made by email or in writing. Registrations are generally considered in the order in which they are received. Confirmation of receipt of the registration is sent by email to the address provided. The contract is concluded upon signing of the training contract.
3. Terms of payment
The participant must pay the event costs including VAT no later than the date stated in the invoice. Payment by instalments is not possible. The costs of the recommended learning materials (e.g. books, writing materials) are not included in the event costs. Participants who do not attend classes, or attend only partially, are also obliged to pay the full event fee.
4. Withdrawal
The date of receipt of the written declaration of withdrawal (letter or email, before the start of the event) by the organiser applies: withdrawal is possible free of charge up to 20 calendar days before the start. In the event of withdrawal after this period, or if the participant does not appear, the participant is obliged to pay the full event fee. The participant is free to prove that the organiser has suffered no damage or significantly less damage.
5. Cancellation of seminars and courses by the organiser
The organiser may cancel the event for good cause, in particular due to an insufficient number of participants to cover costs, due to the short-term unavailability of the lecturer/speaker without the possibility of using a substitute, or due to force majeure. The participant will be informed immediately, and fees already paid for the cancelled events will be refunded in full. Further claims are excluded, subject to clause 7.
6. Extraordinary termination
The mutual right to extraordinary termination for good cause remains unaffected. Good cause on the part of the organiser exists in particular if the participant persistently disrupts the event, if a written payment reminder is not followed by payment within the deadline, or if the participant commits a copyright infringement. In this case, the participant has no claim to reimbursement of fees already paid.
7. Liability
The organiser is only liable for damage based on an intentional or grossly negligent breach of duty by the organiser, its legal representatives or vicarious agents. Liability for injury to life, limb and health, for the breach of essential contractual obligations and under the Product Liability Act remains unaffected. No liability is assumed for participants' valuables. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract and on whose observance the contractual partner relies and may regularly rely. In the event of a breach of essential contractual obligations, the claim for damages is limited to the typically foreseeable damage, provided this was not caused intentionally or through gross negligence, unless the claims for damages arise from injury to life, limb or health.
8. Data protection
Personal data is stored electronically and processed automatically by the organiser exclusively in the context of event and contract processing. In the case of training courses with a subsequent company internship, the personal data is forwarded by the organiser to the respective internship company in accordance with statutory requirements. The confirmation of participation may also be sent by unencrypted email. It cannot be ruled out that it may be read by third parties.
9. Copyright
Learning materials and computer software used are generally protected by copyright; in particular, copying and passing them on to third parties is only permitted with the prior consent of the copyright holder.
10. Contract term
The term of the contract begins with the confirmation of the event, seminar or training contract and ends on the last day of the event.
11. Obligations of the participant
The participant undertakes to comply with the respective school and house rules of the training partner. The contents of the respective school and house rules have been brought to the student's attention. Serious violations or repeated warnings may result in exclusion from the entire training programme.
Cancellation policy for consumers
If you are a consumer, you have a right of withdrawal in addition to our general terms and conditions.
Cancellation policy, right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us — Duowin Didactic GmbH, Bruchtorwall 13, 38100 Braunschweig, phone 0531 3893 5416, email: info@duowin-didactic.de — of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, or an email). You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the most favourable standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you inform us of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract.
Model withdrawal letter
I/we hereby withdraw from the contract concluded by me/us for the event/course/seminar (exact designation and start and end of the event), booked on (date)
First name, surname
Address
Date
Signature (only for notification on paper)
Version: July 2019